Got questions? We’ve got answers.
Yes, we provide worldwide shipping free of charge, however if there are any customs/ duties charges, this will be paid by the customer. Returns are free of charge as well!
Yes we ship to pretty much every country. However border control changes out of our delivery provider's control happen from time to time. In this case a full refund is processed, ie in the event we are unable to deliver your items due to border control restrictions.
Within UAE and GCC : 1 - 3 business days
Within Asia: 3 -5 business days
Rest of the world: 3 - 7 business days
Incase of delays due to high volume of orders, you will be notified, via email from contact@uche.world with updated delivery time.
We cover shipping incase of a refund. Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
In this case, kindly send a picture immediately to contact@uche.world
We will process a refund or send you a new piece.
Please inspect your order upon reception and contact us through email : contact@uche.world or call +971585424110 immediately in the case of a defective, damaged or wrong item, we promise to correct it asap.
We accept all major cards : Visa, Master Card, Amex
Google Pay and Apple Pay .
Yes a full refund is possible in the case of damage, wrong order or you are not happy with your purchase. Request must be made within 14 days after purchase.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
You’ll also need the receipt or proof of purchase.
For all online purchases, a receipt is sent via email to you,
Please provide those receipt details, to enable our team know the right details to process your refund.
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Please inform us via email - contact@uche.world or call - +971585424110 immediately,.
Provide your receipt details sent via email , and we will process the refund immediately.